Every 7Kits product is made after an order is placed. Production time is separate from shipping time.
Order Processing and Production
Most orders are prepared for production shortly after payment is confirmed.Estimated production time:2–7 business daysProduction may take longer during holidays, unusually busy periods, quality checks, or temporary product shortages.
Estimated Shipping Time
After production, estimated delivery times are:
- United States: 2–7 business days
- European Union: 7 to 19 business days
- United Kingdom: 2 to 7 business days
- Canada: 7 to 17 business days
- Other supported countries: 7 to 19 business days
These are estimates rather than guaranteed delivery dates.The available shipping methods, final shipping cost, and estimated delivery information are displayed during checkout.
Production Partners
7Kits works with third-party production and fulfillment partners. Depending on the customer’s delivery location and product availability, orders may be produced and shipped from different facilities.Products from the same order may occasionally arrive in separate packages.
Tracking
When tracking becomes available, the customer will receive a shipping-confirmation email containing the tracking information.Tracking can take up to 48 hours to show movement after the shipping label is created.
Customs and Import Charges
International orders may be subject to import taxes, customs duties, or local handling fees. Unless checkout specifically states otherwise, these charges are the customer’s responsibility.
Incorrect Addresses
Customers are responsible for providing a complete and accurate delivery address.Contact us immediately at [SUPPORT EMAIL] if an address needs to be corrected. Address changes cannot be guaranteed after production or shipping has started.Additional production or shipping charges may apply when an order must be replaced because an incorrect or incomplete address was provided.
Delayed or Missing Orders
Contact us at SUPPORT@7KITS.COM when:
- Tracking has not updated for an unusual period.
- The estimated delivery window has passed.
- Tracking says delivered but the package cannot be located.
Please include the order number and delivery address.
Contact
Questions about shipping can be sent to:SUPPORT@7KITS.COM